Three things are necessary for good employment; academic, process and interpersonal skills. While academic knowledge was used to map job skills in days gone by, today’s jobs require process skills. Unfortunately, process skills change rapidly, dramatically and exponentially and in ways academics cannot predict. Work also requires interaction, engagement and collaboration with other people. The quality of this communication has a direct bearing on output and productivity. While interpersonal skills are not directly taught in school and are assumed to be a product of ‘upbrining” and culture, this assumption often leads to unwarranted communication disasters in the workplace. Employers find it necessary to develop employee work ethics and communication skills just to retain a productive community. In employment academic skills are not enough, process skills need to be updated, however, interpersonal skills are essential for success.